tuffies dog beds

Pet Products & Supplies • United Kingdomwww.tuffies.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−3.4 vs. last month4.94 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#122of 263

Top 46% · Upper Half

#1 (best)#263 (worst)

#120Peer

#121Peer

#122This company

#123Peer

#124Peer

Overall Customer Sentiment

Above Average

92% of reviews positive, 8% negative

92%

positive

Positive92%
Neutral1%
Negative8%

Sentiment Balance

Covering October 2024 — 48 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

24.9%

Loyalty

15.9%

Customer Support

14.3%

Delivery Shipping

13.7%

Onboarding

8.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100

10/100

signal score

•Built from a negative-review share of 10.0% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.5%

4★

3.8%

3★

0.2%

2★

0.5%

1★

0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.4% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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