Customereye

Tyne Tunnels

Automotive & Mobility • United Kingdomwww.tt2.co.uk

Review data last updated .

Based on public reviews and response behavior.

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179 reviews over 148 days (about 37 per month). Busiest month: 27% of reviews. Languages: en 99%, unknown 1%.

Overall Score

72/100
Short observation window (148 days)
−3.0 vs. last month4.72 ★ average rating · 179 reviews
72/100 from 179 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026

Score

72.1

Industry average 63.5

8.6 above average

Rating

4.72

Industry average 4.23

0.49 above average

Reply rate

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Industry average 39.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#836of 2447 ranked in Automotive & Mobility
Top 34% · Upper Halfdown 93 from last month
#1 (best)#2447 (worst)
#834Peer
#835Peer
#836This company
#837Peer
#838Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

80% of reviews positive, 17% negative

80%
positive
  • Positive80%
  • Neutral3%
  • Negative17%

Sentiment Balance

Covering August 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Onboarding
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Product Quality
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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