Customereye

kumabikes.com

Automotive & Mobilitykumabikes.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 414 days (about 7.3 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

72/100
−33.3 vs. last month4.68 ★ average rating · 100 reviews
72/100 from 100 reviews over 14 months, moderate confidence.

Automotive & Mobility average: score 63.8, rating 4.31 stars, reply rate 40.3%, over 2,402 ranked companies · benchmark 14 Oct 2026

Score

72.0

Industry average 63.8

8.2 above average

Rating

4.68

Industry average 4.31

0.37 above average

Reply rate

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Industry average 40.3%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#820of 2402 ranked in Automotive & Mobility
Top 34% · Upper Halfdown 1 from last month
#1 (best)#2402 (worst)
#818Peer
#819Peer
#820This company
#821Peer
#822Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Problem Resolution
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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