Customereye

Travall

Auto Parts & Accessories • United Stateswww.travall.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 3,038 days (about 1 per month). Busiest month: 45% of reviews. Languages: en 98%, de 1%, it 1%.

Overall Score

50/100
Short observation window (3038 days)
3.77 ★ average rating · 100 reviews
50/100 from 100 reviews over 2 months, moderate confidence. trend not shown: window under six months.

Auto Parts & Accessories average: score 62.0, rating 4.32 stars, reply rate 33.6%, over 1,036 ranked companies · benchmark 30 Oct 2026

Score

49.5

Industry average 62.0

12.5 below average

Rating

3.77

Industry average 4.32

0.55 below average

Reply rate

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Industry average 33.6%

not measured

Competitive Performance Rank

Among ranked Auto Parts & Accessories companies

#856of 1036 ranked in Auto Parts & Accessories
Top 83% · Bottom Tier
#1 (best)#1036 (worst)
#854Peer
#855Peer
#856This company
#857Peer
#858Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering September 2021 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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