Based on public reviews and response behavior.
100 reviews over 1,949 days (about 1.6 per month). Busiest month: 8% of reviews. Languages: en 100%.
Auto Parts & Accessories average: score 60.9, rating 4.30 stars, reply rate 32.8%, over 1,308 ranked companies · benchmark 17 Oct 2026
Score
49.4
Industry average 60.9
11.5 below average
Rating
2.94
Industry average 4.30
1.36 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 52% negative
Covering January 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,308 ranked companies in Auto Parts & Accessories (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.347 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 49.4 sits in the bottom quarter of about 1,300 ranked Auto Parts & Accessories companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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