Based on public reviews and response behavior.
600 reviews over 1,157 days (about 16 per month). Busiest month: 90% of reviews — one month dominates this sample.
Auto Parts & Accessories average: score 61.0, rating 4.38 stars, reply rate 34.8%, over 774 ranked companies · benchmark 9 Oct 2026
Score
49.2
Industry average 61.0
11.8 below average
Rating
4.44
Industry average 4.38
0.06 above average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering July 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 774 ranked companies in Auto Parts & Accessories (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.293). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 49.2 sits in the bottom quarter of about 750 ranked Auto Parts & Accessories companies (25th percentile: 51, median: 60). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
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