Customereye

Junk my Car

Auto Parts & Accessories • United Statesjunkmycar.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#87of 148
Top 59% · Mid Pack
#1 (best)#148 (worst)
#85Peer
#86Peer
#87This company
#88Peer
#89Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering July 2021 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 583 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
17.3%
Response Speed
16.5%
Loyalty
16.3%
Customer Support
12.6%
Pricing
11.0%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM39/100
39/100
signal score
  • Built from a negative-review share of 37.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
74.8%
4
10.3%
3
5.3%
2
2.7%
1
6.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 60.0% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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