Customereye

Trade Tested

Home & Living • New Zealandwww.tradetested.co.nz

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 718 days (about 4.2 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

72/100
−25.0 vs. last month4.63 ★ average rating · 100 reviews
72/100 from 100 reviews over 15 months, moderate confidence.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

72.4

Industry average 67.9

4.5 above average

Rating

4.63

Industry average 4.44

0.19 above average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#2251of 5448 ranked in Home & Living
Top 41% · Upper Halfdown 1294 from last month
#1 (best)#5448 (worst)
#2249Peer
#2250Peer
#2251This company
#2252Peer
#2253Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%
positive
  • Positive90%
  • Neutral0%
  • Negative10%

Sentiment Balance

Covering March 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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