Based on public reviews and response behavior.
100 reviews over 851 days (about 3.6 per month). Busiest month: 84% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Veterinary & Pet Services average: score 66.6, rating 4.46 stars, reply rate 35.2%, over 197 ranked companies · benchmark 30 Oct 2026
Score
78.1
Industry average 66.6
11.5 above average
Rating
4.78
Industry average 4.46
0.32 above average
Reply rate
—
Industry average 35.2%
not measured
Not ranked
no reviews in the last 12 months
96% of reviews positive, 3% negative
Covering August 2019 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 197 ranked companies in Veterinary & Pet Services (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 82% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 54 mentions with a sentiment score of 95.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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