Titan Fitness

Sports & Fitness • United Stateswww.titan.fitness

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

+39.0 vs. last month3.65 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#160of 174

Top 92% · Bottom Tier

#1 (best)#174 (worst)

#158Peer

#159Peer

#160This company

#161Peer

#162Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%

positive

Positive62%
Neutral2%
Negative36%

Sentiment Balance

Covering November 2024 — 58 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 29% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.7%

Product Quality

14.3%

Loyalty

11.8%

Delivery Shipping

11.8%

Communication

10.5%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 11.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW23/100

23/100

signal score

•Built from a negative-review share of 22.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

60.0%

4★

5.0%

3★

2.5%

2★

4.8%

1★

27.7%

Based on 600 analyzed reviews. Sentiment is improving: 59.3% of reviews in the last three months were positive, compared with 47.5% in the three months before that.

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