Based on public reviews and response behavior.
5,000 reviews over 1,442 days (about 106 per month). Busiest month: 20% of reviews. Languages: en 99%, unknown 1%.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026
Score
43.7
Industry average 64.0
20.3 below average
Rating
3.09
Industry average 4.34
1.25 below average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 47% negative
Covering August 2026 — 704 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 37% of reviews in this period, with 60% negative and 3% neutral.
Share of theme mentions
Themes from the 5,000 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,092 ranked companies in Sports & Fitness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.226). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 43.7 sits in the bottom quarter of about 1,100 ranked Sports & Fitness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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