Customereye

Hirekogolf

Sports & Fitness • United Stateswww.hirekogolf.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

44/100
+33.3 vs. last month4.41 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#157of 174
Top 90% · Bottom Tier
#1 (best)#174 (worst)
#155Peer
#156Peer
#157This company
#158Peer
#159Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
26.1%
Product Quality
15.3%
Response Speed
12.7%
Customer Support
12.6%
Loyalty
9.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 49.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
72.3%
4
11.2%
3
7.3%
2
3.2%
1
6.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 76.9% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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