Customereye

TickTockClocks

General Retail & Marketplaceswww.ticktockclocks.co.uk

Review data last updated .

Based on public reviews and response behavior.

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80 reviews over 4,215 days (about 0.6 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

46/100
Short observation window (4215 days)
3.64 ★ average rating · 80 reviews
46/100 from 80 reviews over 3 months, limited confidence. trend not shown: window under six months.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 24 Oct 2026

Score

45.5

Industry average 64.8

19.3 below average

Rating

3.64

Industry average 4.32

0.68 below average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2760of 3027 ranked in General Retail & Marketplaces
Top 91% · Bottom Tier
#1 (best)#3027 (worst)
#2758Peer
#2759Peer
#2760This company
#2761Peer
#2762Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral3%
  • Negative30%

Sentiment Balance

Covering November 2021 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Customer Support
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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