Customereye

Ticketlords

Travel & Hospitalitywww.ticketlords.co.uk

Review data last updated .

Based on public reviews and response behavior.

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192 reviews over 337 days (about 17 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

73/100
+3.1 vs. last month4.21 ★ average rating · 192 reviews
73/100 from 192 reviews over 12 months, moderate confidence.

Travel & Hospitality average: score 60.7, rating 4.00 stars, reply rate 45.0%, over 478 ranked companies · benchmark 28 Sept 2026

Score

73.0

Industry average 60.7

12.3 above average

Rating

4.21

Industry average 4.00

0.21 above average

Reply rate

—

Industry average 45.0%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#133of 478 ranked in Travel & Hospitality
Top 28% · Upper Half
#1 (best)#478 (worst)
#131Peer
#132Peer
#133This company
#134Peer
#135Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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