Based on public reviews and response behavior.
600 reviews over 1,324 days (about 14 per month). Busiest month: 10% of reviews.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,959 ranked companies · benchmark 14 Oct 2026
Score
48.3
Industry average 61.8
13.5 below average
Rating
4.46
Industry average 4.22
0.24 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering September 2024 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 33% negative and 11% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,959 ranked companies in Food & Beverage (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.161 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.259). Review the worst months in the trend data to identify specific operational or product issues.
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