Customereye

Thesaurus Software

Software & Web Serviceswww.thesaurus.ie

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

78 reviews over 1,836 days (about 1.3 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

79/100
Short observation window (1836 days)
4.81 ★ average rating · 78 reviews
79/100 from 78 reviews over 3 months, limited confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026

Score

78.8

Industry average 61.8

17.0 above average

Rating

4.81

Industry average 4.15

0.66 above average

Reply rate

—

Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#409of 3145 ranked in Software & Web Services
Top 13% · Top Tier
#1 (best)#3145 (worst)
#407Peer
#408Peer
#409This company
#410Peer
#411Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

94% of reviews positive, 5% negative

94%
positive
  • Positive94%
  • Neutral1%
  • Negative5%

Sentiment Balance

Covering December 2021 — 24 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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