Pharmacy & Online Medicinewww.theindependentpharmacy.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 92 days (about 66 per month). Busiest month: 45% of reviews. Languages: en 100%, ro 1%.
Pharmacy & Online Medicine average: score 60.5, rating 4.27 stars, reply rate 37.3%, over 672 ranked companies · benchmark 24 Oct 2026
Score
70.7
Industry average 60.5
10.2 above average
Rating
4.65
Industry average 4.27
0.38 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering September 2026 — 38 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 672 ranked companies in Pharmacy & Online Medicine (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 70.7 places the company in the top quarter of about 650 ranked Pharmacy & Online Medicine companies (75th percentile: 70). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 8% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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