Customereye

Theherocompany

General Retail & Marketplaceswww.theherocompany.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 559 days (about 5.5 per month). Busiest month: 40% of reviews. Languages: en 100%.

Overall Score

74/100
−3.0 vs. last month4.27 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#213of 1492
Top 14% · Top Tier
#1 (best)#1492 (worst)
#211Peer
#212Peer
#213This company
#214Peer
#215Peer

213 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering July 2026 — 30 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 7% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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