Customereye

The Dustpan and Brush Store

Home & Livingwww.thedustpanandbrushstore.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

104 reviews over 272 days (about 12 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

73/100
−4.8 vs. last month4.69 ★ average rating · 104 reviews
73/100 from 104 reviews over 9 months, moderate confidence.

Home & Living average: score 65.2, rating 4.41 stars, reply rate 47.9%, over 3,056 ranked companies · benchmark 2 Oct 2026

Score

72.8

Industry average 65.2

7.6 above average

Rating

4.69

Industry average 4.41

0.28 above average

Reply rate

—

Industry average 47.9%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#978of 3056 ranked in Home & Living
Top 32% · Upper Half
#1 (best)#3056 (worst)
#976Peer
#977Peer
#978This company
#979Peer
#980Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 22 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
Communication
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home & Living