Customereye

The Curious Gem

Jewelry & Watcheswww.thecuriousgem.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 409 days (about 7.4 per month). Busiest month: 57% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

81/100
4.89 ★ average rating · 100 reviews
81/100 from 100 reviews over 4 months, moderate confidence. one month holds 57% of the reviews.

Jewelry & Watches average: score 69.1, rating 4.45 stars, reply rate 35.5%, over 70 ranked companies · benchmark 16 Oct 2026

Score

80.6

Industry average 69.1

11.5 above average

Rating

4.89

Industry average 4.45

0.44 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked Jewelry & Watches companies

#13of 70 ranked in Jewelry & Watches
Top 19% · Top Tier
#1 (best)#70 (worst)
#11Peer
#12Peer
#13This company
#14Peer
#15Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 3% negative

95%
positive
  • Positive95%
  • Neutral2%
  • Negative3%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Loyalty
Hidden
Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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