Customereye

The Champagne Company

Food & Beverage • United Kingdomwww.thechampagnecompany.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 647 days (about 28 per month). Busiest month: 11% of reviews.

Overall Score

40/100
−10.7 vs. last month3.23 ★ average rating · 600 reviews
40/100 from 600 reviews over 22 months, high confidence.

Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,979 ranked companies · benchmark 15 Oct 2026

Score

40.3

Industry average 61.8

21.5 below average

Rating

3.23

Industry average 4.22

0.99 below average

Reply rate

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Industry average 32.8%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2691of 2979 ranked in Food & Beverage
Top 90% · Bottom Tierdown 82 from last month
#1 (best)#2979 (worst)
#2689Peer
#2690Peer
#2691This company
#2692Peer
#2693Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

57% of reviews positive, 42% negative

57%
positive
  • Positive57%
  • Neutral1%
  • Negative42%

Sentiment Balance

Covering December 2024 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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