Customereye

The Travel Franchise

Flight & Hotel Bookingwww.the-travel-franchise.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 796 days (about 3.8 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

98/100
4.99 ★ average rating · 100 reviews
98/100 from 100 reviews over 11 months, moderate confidence.

Flight & Hotel Booking average: score 66.3, rating 4.32 stars, reply rate 45.6%, over 1,122 ranked companies · benchmark 4 Oct 2026

Score

97.8

Industry average 66.3

31.5 above average

Rating

4.99

Industry average 4.32

0.67 above average

Reply rate

—

Industry average 45.6%

not measured

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#4of 1122 ranked in Flight & Hotel Booking
Top 1% · Top Tier
#1 (best)#1122 (worst)
#2Peer
#3Peer
#4This company
#5Peer
#6Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral0%
  • Negative2%

Sentiment Balance

Covering October 2025 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Loyalty
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Flight & Hotel Booking