Based on public reviews and response behavior.
104 reviews over 613 days (about 5.2 per month). Busiest month: 19% of reviews. Languages: en 94%, unknown 5%, fr 1%.
Media & Content average: score 61.5, rating 4.08 stars, reply rate 32.3%, over 1,059 ranked companies · benchmark 23 Oct 2026
Score
57.8
Industry average 61.5
3.7 below average
Rating
3.94
Industry average 4.08
0.14 below average
Reply rate
—
Industry average 32.3%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
62% of reviews positive, 38% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 104 analysed reviews.
Prioritized by observed gaps vs competitors
AI analysis
A card that is absent means no signal qualified, not that nothing is wrong.
Implement a real-time inventory management system that immediately reflects true stock levels across all warehouse locations. Introduce automated stock threshold alerts that suppress listings when inventory falls below a safety buffer.
Establish a dedicated review response team with a target of 100% response to all 1-star and 2-star reviews within 48 hours. Develop empathetic, personalized response templates that acknowledge specific complaints, offer resolution pathways (refunds, replacements, credits), and escalate to direct contact.
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