Based on public reviews and response behavior.
100 reviews over 278 days (about 11 per month). Busiest month: 16% of reviews. Languages: en 99%, unknown 1%.
Finance & Insurance average: score 63.6, rating 4.19 stars, reply rate 46.7%, over 2,888 ranked companies · benchmark 1 Nov 2026
Score
66.2
Industry average 63.6
2.6 above average
Rating
2.96
Industry average 4.19
1.23 below average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
42% of reviews positive, 53% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,888 ranked companies in Finance & Insurance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.245 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 96% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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