Based on public reviews and response behavior.
200 reviews over 168 days (about 36 per month). Busiest month: 75% of reviews — one month dominates this sample. Languages: en 100%.
Schools & Academic Education average: score 69.6, rating 4.54 stars, reply rate 38.9%, over 1,012 ranked companies · benchmark 30 Oct 2026
Score
65.7
Industry average 69.6
3.9 below average
Rating
4.85
Industry average 4.54
0.31 above average
Reply rate
—
Industry average 38.9%
not measured
Among ranked Schools & Academic Education companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 4% negative
Covering July 2026 — 150 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 97% of reviews in this period, with 3% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,012 ranked companies in Schools & Academic Education (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 25% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 82 mentions with a sentiment score of 95.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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