Careerera

Schools & Academic Education • United Stateswww.careerera.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−6.7 vs. last month4.49 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Schools & Academic Education companies

#100of 203

Top 49% · Upper Half

#1 (best)#203 (worst)

#98Peer

#99Peer

#100This company

#101Peer

#102Peer

Overall Customer Sentiment

Above Average

90% of reviews positive, 10% negative

90%

positive

Positive90%
Neutral1%
Negative10%

Sentiment Balance

Covering February 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

26.7%

Loyalty

20.2%

Product Quality

19.0%

Problem Resolution

8.5%

Pricing

5.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 12.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

67.2%

4★

24.7%

3★

3.0%

2★

0.0%

1★

5.2%

Based on 600 analyzed reviews. Sentiment is slipping: 25.0% of reviews in the last three months were positive, compared with 70.0% in the three months before that.

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