Talkmobile

Software & Web Serviceswww.talkmobile.co.uk

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

60/100

3.92 ★ average rating · 834 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#93of 363

Top 26% · Upper Half

#1 (best)#363 (worst)

#91Peer

#92Peer

#93This company

#94Peer

#95Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 33% negative

66%

positive

Positive66%
Neutral1%
Negative33%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 791 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.0%

Problem Resolution

11.9%

Onboarding

11.4%

Product Quality

11.2%

Response Speed

9.8%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 11.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 33.1% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

65.5%

4★

6.4%

3★

3.1%

2★

4.4%

1★

20.6%

Based on 834 analyzed reviews. Sentiment is improving: 83.3% of reviews in the last three months were positive, compared with 75.0% in the three months before that.

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