Based on public reviews and response behavior.
436 reviews over 3,464 days (about 3.8 per month). Busiest month: 30% of reviews. Languages: en 93%, unknown 6%, fr 1%.
Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026
Score
53.8
Industry average 61.8
8.0 below average
Rating
3.21
Industry average 4.15
0.94 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 46% negative
Covering September 2026 — 72 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 22% negative and 0% neutral.
Share of theme mentions
Themes extracted from 436 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,146 ranked companies in Software & Web Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 0% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 121 mentions with a sentiment score of 80.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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