Based on public reviews and response behavior.
100 reviews over 773 days (about 3.9 per month). Busiest month: 69% of reviews — one month dominates this sample. Languages: en 95%, pt 4%, es 1%.
These figures describe an earlier period, not the last 12 months.
Sports & Fitness average: score 64.0, rating 4.34 stars, reply rate 32.8%, over 1,092 ranked companies · benchmark 30 Oct 2026
Score
36.6
Industry average 64.0
27.4 below average
Rating
2.06
Industry average 4.34
2.28 below average
Reply rate
—
Industry average 32.8%
not measured
Not ranked
no reviews in the last 12 months
38% of reviews positive, 60% negative
Covering September 2023 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,092 ranked companies in Sports & Fitness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.314 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.731). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99