Based on public reviews and response behavior.
600 reviews over 2,231 days (about 8.2 per month). Busiest month: 4% of reviews.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
46.8
Industry average 65.4
18.6 below average
Rating
4.23
Industry average 4.28
0.05 below average
Reply rate
—
Industry average 40.6%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering November 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
No theme data collected for this company yet.
Themes from the 600 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 46.8 sits in the bottom quarter of about 1,800 ranked Beauty & Wellness companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 21% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
