Customereye

CSGO.CASH

Beauty & Wellnesscsgo.cash

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

47/100
+12.2 vs. last month3.99 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#308of 351
Top 88% · Bottom Tier
#1 (best)#351 (worst)
#306Peer
#307Peer
#308This company
#309Peer
#310Peer

Overall Customer Sentiment

Below Average

70% of reviews positive, 29% negative

70%
positive
  • Positive70%
  • Neutral1%
  • Negative29%

Sentiment Balance

Covering November 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 55% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 587 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
25.4%
Loyalty
14.3%
Product Quality
14.3%
Pricing
11.5%
Problem Resolution
11.2%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 11.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH74/100
74/100
signal score
  • Built from a negative-review share of 50.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
66.8%
4
9.0%
3
1.7%
2
1.7%
1
20.8%

Based on 600 analyzed reviews. Sentiment is slipping: 31.4% of reviews in the last three months were positive, compared with 54.2% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis