Customereye

Sturgess Motor Group

Automotive & Mobilitywww.sturgessgroup.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,699 days (about 1.8 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

54/100
2.75 ★ average rating · 100 reviews
54/100 from 100 reviews over 13 months, moderate confidence.

Automotive & Mobility average: score 62.3, rating 4.13 stars, reply rate 38.8%, over 2,618 ranked companies · benchmark 1 Nov 2026

Score

54.4

Industry average 62.3

7.9 below average

Rating

2.75

Industry average 4.13

1.38 below average

Reply rate

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Industry average 38.8%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#1852of 2618 ranked in Automotive & Mobility
Top 71% · Mid Pack
#1 (best)#2618 (worst)
#1850Peer
#1851Peer
#1852This company
#1853Peer
#1854Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

53% of reviews positive, 46% negative

53%
positive
  • Positive53%
  • Neutral1%
  • Negative46%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Communication
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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