Based on public reviews and response behavior.
196 reviews over 44 days (about 136 per month). Busiest month: 72% of reviews — one month dominates this sample. Languages: en 86%, de 4%, fr 3%.
Automotive & Mobility average: score 62.3, rating 4.13 stars, reply rate 38.8%, over 2,618 ranked companies · benchmark 1 Nov 2026
Score
54.4
Industry average 62.3
7.9 below average
Rating
2.74
Industry average 4.13
1.39 below average
Reply rate
—
Industry average 38.8%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
47% of reviews positive, 51% negative
Covering September 2026 — 52 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 52% negative and 2% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 196 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,618 ranked companies in Automotive & Mobility (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.335 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 39%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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