StovesAreUs

Home & Living • United Kingdomwww.stovesareus.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

+9.0 vs. last month4.73 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#88of 675

Top 13% · Top Tier

#1 (best)#675 (worst)

#86Peer

#87Peer

#88This company

#89Peer

#90Peer

Overall Customer Sentiment

Category Leader

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral1%
Negative18%

Sentiment Balance

Covering November 2024 — 86 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.5%

Product Quality

16.2%

Customer Support

15.6%

Response Speed

11.9%

Pricing

10.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 24.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

85.8%

4★

8.3%

3★

1.8%

2★

0.8%

1★

3.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.4% of reviews in the last three months were positive, compared with 98.3% in the three months before that.

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