Stonebridge Associated Colleges

Professional Certification & Skills • United Kingdomwww.stonebridge.uk.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+7.5 vs. last month4.30 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#214of 281

Top 76% · Bottom Tier

#1 (best)#281 (worst)

#212Peer

#213Peer

#214This company

#215Peer

#216Peer

Overall Customer Sentiment

Below Average

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral1%
Negative18%

Sentiment Balance

Covering November 2024 — 10 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.7%

Loyalty

18.2%

Pricing

13.2%

Product Quality

11.5%

Response Speed

11.2%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 7.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100

29/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

75.0%

4★

8.5%

3★

1.5%

2★

1.2%

1★

13.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 60.0% of reviews in the last three months were positive, compared with 62.5% in the three months before that.

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