STL

Professional Services • United Kingdomwww.stl-training.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−6.4 vs. last month4.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#176of 517

Top 34% · Upper Half

#1 (best)#517 (worst)

#174Peer

#175Peer

#176This company

#177Peer

#178Peer

Overall Customer Sentiment

Above Average

93% of reviews positive, 6% negative

93%

positive

Positive93%
Neutral1%
Negative6%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

35.1%

Customer Support

20.7%

Loyalty

18.6%

Onboarding

6.7%

Pricing

6.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100

11/100

signal score

•Built from a negative-review share of 10.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

88.3%

4★

9.8%

3★

1.7%

2★

0.2%

1★

0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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