Customereye

Flashbay

Professional Services • Canadaflashbay.ca

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

59/100
−6.2 vs. last month4.98 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#161of 517
Top 31% · Upper Half
#1 (best)#517 (worst)
#159Peer
#160Peer
#161This company
#162Peer
#163Peer

Overall Customer Sentiment

Above Average

96% of reviews positive, 4% negative

96%
positive
  • Positive96%
  • Neutral0%
  • Negative4%

Sentiment Balance

Covering November 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.8%
Customer Support
20.4%
Delivery Shipping
16.0%
Response Speed
14.4%
Loyalty
10.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • Built from a negative-review share of 10.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating
5
98.0%
4
2.0%
3
0.0%
2
0.0%
1
0.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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