Stellar Data Recovery

Professional Services • United Stateswww.stellarinfo.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

−0.5 vs. last month4.82 ★ average rating · 999 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#114of 517

Top 22% · Top Tier

#1 (best)#517 (worst)

#112Peer

#113Peer

#114This company

#115Peer

#116Peer

Overall Customer Sentiment

Category Leader

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral2%
Negative27%

Sentiment Balance

Covering July 2026 — 17 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 24% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 999 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

34.9%

Problem Resolution

16.1%

Product Quality

16.0%

Response Speed

12.8%

Communication

5.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM35/100

35/100

signal score

•Built from a negative-review share of 26.6% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.8%

4★

3.2%

3★

0.5%

2★

0.4%

1★

3.1%

Based on 999 analyzed reviews. Sentiment is holding steady: 93.5% of reviews in the last three months were positive, compared with 94.8% in the three months before that.

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