Based on public reviews and response behavior.
1,026 reviews over 1,109 days (about 28 per month). Busiest month: 18% of reviews. Languages: en 94%, unknown 5%, ca 0%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
64.5
Industry average 66.2
1.7 below average
Rating
4.33
Industry average 4.38
0.05 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,026 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.410). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 99% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99