Customereye

StealthGearUSA

Firearms & Tactical • United Stateswww.stealthgearusa.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
−0.8 vs. last month4.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#16of 61
Top 26% · Upper Half
#1 (best)#61 (worst)
#14Peer
#15Peer
#16This company
#17Peer
#18Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 32% negative

66%
positive
  • Positive66%
  • Neutral2%
  • Negative32%

Sentiment Balance

Covering October 2024 — 20 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
17.4%
Delivery Shipping
15.7%
Customer Support
13.1%
Onboarding
12.9%
Loyalty
11.9%

Most feedback concerns Product Quality.

The most common complaint theme is Delivery Shipping, making up 15.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW21/100
21/100
signal score
  • Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
74.5%
4
6.7%
3
6.0%
2
3.2%
1
9.7%

Based on 600 analyzed reviews. Sentiment is improving: 95.8% of reviews in the last three months were positive, compared with 87.0% in the three months before that.

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