Customereye

Tombstone Tactical

Firearms & Tactical • United Statestombstonetactical.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

65/100
4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Firearms & Tactical companies

#12of 61
Top 20% · Top Tier
#1 (best)#61 (worst)
#10Peer
#11Peer
#12This company
#13Peer
#14Peer

Overall Customer Sentiment

Category Leader

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering December 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.2%
Response Speed
14.8%
Product Quality
14.5%
Customer Support
13.2%
Loyalty
12.6%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 29.0% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
83.5%
4
6.7%
3
3.0%
2
2.0%
1
4.8%

Based on 600 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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