Customereye

StarNow

Entertainment & Eventswww.starnow.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,568 days (about 1.9 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

36/100
1.19 ★ average rating · 100 reviews
36/100 from 100 reviews over 11 months, moderate confidence.

Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026

Score

36.4

Industry average 60.8

24.4 below average

Rating

1.19

Industry average 4.11

2.92 below average

Reply rate

—

Industry average 34.8%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1066of 1189 ranked in Entertainment & Events
Top 90% · Bottom Tier
#1 (best)#1189 (worst)
#1064Peer
#1065Peer
#1066This company
#1067Peer
#1068Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

26% of reviews positive, 74% negative

26%
positive
  • Positive26%
  • Neutral0%
  • Negative74%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Communication
Hidden
Customer Support
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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