Coastfashion

Entertainment & Events • United Kingdomcoastfashion.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

37/100

2.99 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#287of 322

Top 89% · Bottom Tier

#1 (best)#322 (worst)

#285Peer

#286Peer

#287This company

#288Peer

#289Peer

Overall Customer Sentiment

Below Average

52% of reviews positive, 47% negative

52%

positive

Positive52%
Neutral1%
Negative47%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

16.6%

Delivery Shipping

15.0%

Loyalty

14.6%

Response Speed

12.3%

Communication

11.5%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 16.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 30.3% across this company's analyzed reviews.
•9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating

5★

42.7%

4★

7.0%

3★

1.8%

2★

3.5%

1★

45.0%

Based on 600 analyzed reviews. Sentiment is slipping: 11.1% of reviews in the last three months were positive, compared with 51.9% in the three months before that.

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