Based on public reviews and response behavior.
1,013 reviews.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
29.8
Industry average 60.8
31.0 below average
Rating
3.46
Industry average 4.11
0.65 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
26% of reviews positive, 74% negative
Covering July 2026 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,013 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.745 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.739). Review the worst months in the trend data to identify specific operational or product issues.
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