Jet

Entertainment & Events • United Statesjet.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

34/100

−25.0 vs. last month3.02 ★ average rating · 674 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#298of 322

Top 93% · Bottom Tier

#1 (best)#322 (worst)

#296Peer

#297Peer

#298This company

#299Peer

#300Peer

Overall Customer Sentiment

Below Average

42% of reviews positive, 57% negative

42%

positive

Positive42%
Neutral2%
Negative57%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 657 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

22.6%

Customer Support

17.4%

Response Speed

15.8%

Pricing

13.0%

Product Quality

9.6%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 22.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH77/100

77/100

signal score

•Built from a negative-review share of 56.8% across this company's analyzed reviews.
•12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating

5★

43.3%

4★

5.2%

3★

3.9%

2★

5.8%

1★

41.8%

Based on 674 analyzed reviews. Sentiment is holding steady: 30.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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