Based on public reviews and response behavior.
600 reviews over 329 days (about 56 per month). Busiest month: 12% of reviews.
Entertainment & Events average: score 60.8, rating 4.11 stars, reply rate 34.8%, over 1,189 ranked companies · benchmark 11 Oct 2026
Score
36.2
Industry average 60.8
24.6 below average
Rating
2.87
Industry average 4.11
1.24 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
52% of reviews positive, 46% negative
Covering November 2024 — 60 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 50% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,189 ranked companies in Entertainment & Events (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.181 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.640). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99