Gift Card Mall

Entertainment & Eventsgiftcardmall.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

37/100

−8.4 vs. last month2.67 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#285of 322

Top 89% · Bottom Tier

#1 (best)#322 (worst)

#283Peer

#284Peer

#285This company

#286Peer

#287Peer

Overall Customer Sentiment

Below Average

51% of reviews positive, 48% negative

51%

positive

Positive51%
Neutral1%
Negative48%

Sentiment Balance

Covering September 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 567 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

14.9%

Customer Support

13.8%

Communication

12.4%

Pricing

11.5%

Response Speed

11.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 14.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH61/100

61/100

signal score

•Built from a negative-review share of 45.0% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.7avg rating

5★

34.2%

4★

6.0%

3★

4.5%

2★

3.2%

1★

52.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 8.3% of reviews in the last three months were positive, compared with 4.3% in the three months before that.

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