Based on public reviews and response behavior.
100 reviews over 1,393 days (about 2.2 per month). Busiest month: 6% of reviews. Languages: en 88%, fr 12%.
Home & Living average: score 67.9, rating 4.44 stars, reply rate 43.8%, over 6,830 ranked companies · benchmark 23 Oct 2026
Score
58.1
Industry average 67.9
9.8 below average
Rating
4.00
Industry average 4.44
0.44 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 27% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 0% negative and 25% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,830 ranked companies in Home & Living (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.123 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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