Based on public reviews and response behavior.
100 reviews over 554 days (about 5.5 per month). Busiest month: 22% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.2, rating 4.27 stars, reply rate 35.3%, over 3,106 ranked companies · benchmark 23 Oct 2026
Score
56.6
Industry average 64.2
7.6 below average
Rating
3.89
Industry average 4.27
0.38 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 41% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,106 ranked companies in General Retail & Marketplaces (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.674). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 81% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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