Customereye

Merci Maman

General Retail & Marketplaces • United Kingdomwww.mercimamanboutique.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 379 days (about 8 per month). Busiest month: 79% of reviews — one month dominates this sample. Languages: fr 36%, it 26%, en 20%.

Overall Score

57/100
4.52 ★ average rating · 100 reviews
57/100 from 100 reviews over 4 months, limited confidence. one month holds 79% of the reviews.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

56.6

Industry average 64.8

8.2 below average

Rating

4.52

Industry average 4.32

0.20 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2170of 3027 ranked in General Retail & Marketplaces
Top 72% · Mid Pack
#1 (best)#3027 (worst)
#2168Peer
#2169Peer
#2170This company
#2171Peer
#2172Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering December 2025 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Reviews are mostly in French

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Pricing
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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