The Ridge Wallet

General Retail & Marketplaces • United Statesridgewallet.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

−62.4 vs. last month4.51 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#198of 359

Top 55% · Mid Pack

#1 (best)#359 (worst)

#196Peer

#197Peer

#198This company

#199Peer

#200Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%

positive

Positive78%
Neutral2%
Negative21%

Sentiment Balance

Covering October 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.2%

Product Quality

16.9%

Loyalty

12.9%

Delivery Shipping

10.3%

Response Speed

8.9%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100

30/100

signal score

•Built from a negative-review share of 26.0% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

85.7%

4★

1.7%

3★

1.2%

2★

0.7%

1★

10.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 85.2% of reviews in the last three months were positive, compared with 87.2% in the three months before that.

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