Customereye

Split The Bills

Energy & Utilities • United Kingdomwww.splitthebills.co.uk

Review data last updated .

Based on public reviews and response behavior.

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144 reviews over 358 days (about 12 per month). Busiest month: 26% of reviews. Languages: en 99%, unknown 1%.

Overall Score

91/100
−11.1 vs. last month4.67 ★ average rating · 144 reviews
91/100 from 144 reviews over 13 months, moderate confidence.

Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026

Score

91.1

Industry average 66.1

25.0 above average

Rating

4.67

Industry average 4.23

0.44 above average

Reply rate

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Industry average 51.2%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#30of 504 ranked in Energy & Utilities
Top 6% · Top Tierdown 48 from last month
#1 (best)#504 (worst)
#28Peer
#29Peer
#30This company
#31Peer
#32Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

89% of reviews positive, 11% negative

89%
positive
  • Positive89%
  • Neutral0%
  • Negative11%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Problem Resolution
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Response Speed
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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